Michael Mangione founded The Mangione Group. For more than twelve years, his firm has helped companies across the United States elevate their sales, marketing, operations, and case management, with a particular specialization in legal marketing for plaintiffs’ law firms. He’s the publisher of [Site Name]. What you read on this site is informed by over a decade of working closely with the attorneys, public adjusters, building consultants, and intake teams who handle first-party property and bad faith claims day in and day out. This is the view from inside the work, not from outside it.
Mike isn’t a lawyer, and nothing on this site should be read as legal advice. What he does here is editorial. He takes the tangled web of statutes and case law that governs storm and first-party property disputes (state insurance codes, the Unfair Claims Settlement Practices Acts, state-specific bad faith and prompt payment statutes, the National Flood Insurance Program, and the common law doctrines courts use to interpret policy language) and breaks it down into terms that a homeowner, a small business owner, a condominium board, or a contractor stuck between the carrier and the customer can act on. Insurance contracts are drafted by the people who collect the premiums. The writing on this site is for the people who pay them.
The editorial standard here is deliberately strict. Each figure, citation, and case reference gets verified against primary sources before publication: state insurance department bulletins, market conduct orders, FEMA and NFIP technical guidance, the NOAA Storm Events Database, published state appellate rulings, and the National Association of Insurance Commissioners’ model acts and complaint data. Settlement numbers are not fabricated. Anonymous blog posts are not relied on as sources. Source attributions generated by AI tools are not used. Every article shows a Last Reviewed date, and when the underlying law shifts, the article is rewritten in full rather than quietly patched. The reason is plain. Readers make consequential decisions on the basis of what they find here, and treating that lightly would amount to a kind of dishonesty.
Mike is also the author of The Unstuck Method, a book organized around one observation: the hardest prison to escape is the one we build inside our own minds. That observation runs through the voice of this site. Property and storm claims aren’t won by hope, by patience, or by giving carriers the benefit of the doubt. They’re won by people who pin down what actually happened, what the policy actually requires, and what the next right move actually needs to be. That kind of reader is who this site exists to serve.
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