Homeowner Claim Support Directory
Official Storm Damage Claim Resources
Federal and state agencies, consumer protection offices, and regulatory contacts to help homeowners understand their rights and protect their claims.
211 California (United Way California)
211 California, operated by United Way, connects residents with essential services including disaster assistance, housing support, financial help, food programs, and crisis resources. Residents can call 211 to find local recovery programs and support services following storms or other emergencies.
Visit Website →211 Community Resource Hotline
The 211 Community Resource Hotline connects individuals and families with local assistance programs including housing support, financial assistance, food programs, and disaster recovery resources. The service helps callers find available support services in their local community.
Visit Website →211 Florida (United Way Florida)
211 Florida connects residents with local assistance programs including housing support, financial assistance, food programs, disaster recovery services, and crisis support. The hotline helps individuals find available resources in their local Florida community.
Visit Website →211 Georgia (United Way of Greater Atlanta)
211 Georgia connects residents with local assistance programs including housing support, financial assistance, disaster recovery services, food programs, and crisis support. The service helps individuals locate available community resources throughout Georgia.
Visit Website →211 Illinois (United Way Illinois)
211 Illinois connects residents with housing assistance, disaster recovery programs, financial help, and community services. The service helps individuals locate local support resources across the state.
Visit Website →All Hands and Hearts Disaster Relief
All Hands and Hearts is a nonprofit disaster response organization that provides volunteer-driven rebuilding programs, debris removal, and recovery assistance to communities affected by disasters
Visit Website →American Red Cross – Texas Region
The American Red Cross provides emergency shelter, financial assistance, disaster relief supplies, and recovery support following disasters. Texans can find shelter, emergency aid, and recovery assistance through local Red Cross chapters.
Visit Website →American Red Cross – Arizona & New Mexico Region
The American Red Cross provides emergency shelter, disaster relief assistance, financial support, and recovery services to individuals and families affected by disasters. The organization helps residents with emergency housing, supplies, and recovery support following storms, wildfires, and other emergencies.
Visit Website →American Red Cross – California Region
The American Red Cross provides emergency shelter, disaster relief assistance, financial support, and recovery services to individuals and families affected by disasters. The organization helps California residents with emergency housing, supplies, and recovery support following wildfires, storms, and other emergencies.
Visit Website →American Red Cross – Florida Region
The American Red Cross Florida Region provides disaster relief services including emergency shelter, financial assistance, food distribution, and recovery support for individuals and families affected by disasters throughout Florida.
Visit Website →American Red Cross – Georgia Region
The American Red Cross Georgia Region provides disaster relief services including emergency shelter, financial assistance, food distribution, and recovery support for individuals and families affected by disasters throughout Georgia.
Visit Website →American Red Cross – Illinois Region
The American Red Cross Illinois Region provides disaster relief services including emergency shelter, financial assistance, food distribution, and recovery support for individuals and families impacted by disasters.
Visit Website →National Disaster & Claim Support Resources
Key federal agencies and national organizations that provide disaster assistance, financial aid, housing support, and recovery programs for homeowners after major storm events.
Federal Disaster Assistance & Recovery Programs
All organizations listed are official government agencies or nationally recognized disaster recovery organizations.
- Contact these agencies if your insurance claim does not cover all disaster-related expenses.
Financial Assistance
FEMA Disaster Assistance Helpline
Federal disaster assistance, housing support, and recovery grants.
-
Phone:
1-800-621-3362
(TTY: 1-800-462-7585) -
Address:
500 C Street SW, Washington, DC 20472
Financial Assistance
FEMA Disaster Assistance Portal
Apply for federal disaster aid and track application status.
-
Use:
DisasterAssistance.gov
(official FEMA portal)
Financial Assistance
U.S. Small Business Administration Disaster Assistance
Low-interest disaster loans for homeowners, renters, and businesses.
-
Phone:
1-800-659-2955
(TTY: 1-800-877-8339)
Housing & Emergency Aid
American Red Cross Disaster Services
Emergency shelter, supplies, and family reunification support.
-
Phone:
1-800-733-2767 -
Address:
431 18th St NW, Washington, DC 20006
Community Recovery Support
211 Community Resource Hotline
Local connections for housing, food, and emergency programs.
-
Phone:
Dial 2-1-1
State Disaster & Claim Support Resources
Verified state government agencies that provide assistance with storm damage claims, disaster recovery, insurance disputes, and contractor complaints. These agencies provide regulatory assistance and recovery resources but do not provide legal representation.
Arizona State
Disaster & Claim Resources
Arizona agencies that help homeowners navigate storm claims and recovery resources.
- Contact these agencies if your insurance claim does not cover all disaster-related expenses.
State Government Agencies
Insurance & Claim Assistance
Arizona Department of Insurance & Financial Institutions
Get help with claim delays, denials, underpayments, and insurance complaints.
-
Phone:
(602) 364-3100 -
Address:
100 North 15th Avenue, Suite 261, Phoenix, AZ 85007-2630 -
Official Website:
difi.az.gov
Disaster Response & Recovery
Arizona Division of Emergency Management
Find disaster recovery programs and emergency resources. complaints.
-
Phone:
(602) 267-2700 -
Address:
5636 E. McDowell Road, Phoenix, AZ 85008 -
Official Website:
dema.az.gov
Consumer Protection
Arizona Attorney General – Consumer Protection Division
Report fraud, scams, or unfair business practices.
-
Phone:
(602) 542-5763 (Phoenix)
(520) 628-6648 (Tucson)
(800) 352-8431 (outside metro Phoenix) -
Address:
2005 N Central Ave
Attn: Consumer Information and Complaints
Phoenix, AZ 85004 -
Official Website:
azag.gov
Consumer Protection
Arizona Attorney General – Consumer Protection Division
Report fraud, scams, or unfair business practices.
-
Phone:
(602) 542-5763 (Phoenix)
(520) 628-6648 (Tucson)
(800) 352-8431 (outside metro Phoenix) -
Address:
2005 N Central Ave
Attn: Consumer Information and Complaints
Phoenix, AZ 85004 -
Official Website:
azag.gov
Housing & Recovery Assistance
Arizona Department of Housing
Provides housing recovery programs, rental assistance, and support for residents displaced by disasters.
-
Phone:
(602) 771-1000 -
Address:
1110 W. Washington Street, Suite 280, Phoenix, AZ 85007 -
Official Website:
housing.az.gov
Disaster Financial Assistance
Arizona Department of Economic Security (DES)
Provides emergency assistance programs, financial support, and hardship resources for affected residents.
-
Phone:
(602) 542-4791 -
Address:
1789 W. Jefferson Street, Phoenix, AZ 85007 -
Official Website:
des.az.gov
Utilities & Infrastructure Complaints
Arizona Corporation Commission
Regulates utilities and handles complaints involving electricity, gas, and infrastructure services.
-
Phone:
(602) 542-4251 -
Address:
1200 W. Washington Street, Phoenix, AZ 85007 -
Official Website:
azcc.gov
Nonprofit & Community Recovery Organizations
These nonprofit organizations may provide additional recovery support such as cleanup assistance, housing help, financial resources, and long-term rebuilding programs.
- Reach out to these organizations if you need additional recovery help beyond your insurance claim.
Disaster Recovery & Volunteer Support
Arizona Voluntary Organizations Active in Disaster (Arizona VOAD)
Coordinates nonprofit and faith-based organizations that provide disaster cleanup, recovery assistance, and long-term rebuilding support.
-
Phone:
Operates through member organizations statewide -
Coverage:
Statewide network of disaster response partners -
Official Website:
azvoad.org
Emergency Assistance & Community Support
Arizona 211 (United Way of Arizona)
Connects residents with disaster recovery resources, housing assistance, and emergency financial help.
-
Phone:
Dial 211 -
Coverage:
Statewide resource referral network -
Official Website:
211arizona.org
Disaster Relief & Emergency Services
American Red Cross – Arizona & New Mexico Region
Provides emergency shelter, disaster relief assistance, and recovery support after major storms.
-
Phone:
(602) 336-6660 -
Address:
4747 N 22nd Street, Phoenix, AZ 85016 -
Official Website:
redcross.org/local/arizona.html
Faith-Based Disaster Recovery
Catholic Charities Community Services – Arizona
Provides emergency assistance, housing help, and disaster recovery support services.
-
Phone:
(602) 285-1999 -
Address:
4747 N 7th Avenue, Phoenix, AZ 85013 -
Official Website:
catholiccharitiesaz.org
Disaster Cleanup & Rebuilding Support
Samaritan’s Purse Disaster Relief
Provides volunteer cleanup assistance and rebuilding support following major storm damage.
-
Phone:
(828) 262-1980 -
Coverage:
Deploys to disaster-affected Arizona communities -
Official Website:
samaritanspurse.org
Long-Term Disaster Rebuilding
Habitat for Humanity Central Arizona
Supports disaster rebuilding efforts, affordable housing programs, and homeowner recovery assistance through Habitat affiliates across Arizona.
-
Phone:
(602) 268-9022 -
Coverage:
Local affiliates statewide -
Official Website:
habitatcaz.org - Find Your Local Habitat Affiliate
California State
Disaster & Claim Resources
California agencies that help homeowners navigate storm claims and recovery resources.
- Contact these agencies if your insurance claim does not cover all disaster-related expenses.
State Government Agencies
Insurance & Claim Assistance
California Department of Insurance
Get help with claim delays, denials, underpayments, and insurance complaints.
-
Phone:
(800) 927-4357 -
Address:
300 Capitol Mall, Suite 1700, Sacramento, CA 95814 -
Official Website:
insurance.ca.gov
Disaster Response & Recovery
California Governor’s Office of Emergency Services (Cal OES)
Coordinates statewide disaster response, recovery programs, and emergency resources.
-
Phone:
(916) 845-8510 -
Address:
3650 Schriever Ave, Mather, CA 95655 -
Official Website:
caloes.ca.gov
Housing & Recovery Assistance
California Department of Housing & Community Development (HCD)
Provides housing recovery programs, disaster rebuilding assistance, and homeowner support resources.
-
Phone:
(916) 263-2771 -
Address:
2020 W. El Camino Avenue, Sacramento, CA 95833 -
Official Website:
hcd.ca.gov
Financial & Disaster Assistance Programs
California Department of Social Services
(Disaster Services Branch)
Administers disaster relief programs and financial assistance resources for affected residents.
-
Phone:
(916) 651-8848 -
Address:
744 P Street, Sacramento, CA 95814 -
Official Website:
cdss.ca.gov
Contractor Licensing & Complaints
California Contractors State License Board (CSLB)
Verify contractor licenses and report fraud, price gouging, or repair disputes.
-
Phone:
(602) 542-1525
(877) 692-9762 -
Address:
1700 W. Washington St., Suite 105, Phoenix, AZ 85007 -
Official Website:
cslb.ca.gov
Building Standards & Reconstruction Guidance
California Department of Consumer Affairs
Oversees licensed professionals and consumer complaint programs related to rebuilding and repairs.
-
Phone:
(800) 952-5210 -
Address:
1625 North Market Blvd, Sacramento, CA 95834 -
Official Website:
dca.ca.gov
Consumer Protection
California Attorney General – Consumer Protection Division
Report disaster scams, contractor fraud, insurance misconduct, and price gouging following storms.
-
Phone:
(916) 445-9555 -
Address:
1300 I Street, Sacramento, CA 95814 -
Official Website:
oag.ca.gov
Utility & Infrastructure Complaints
California Public Utilities Commission (CPUC)
Regulates utility providers and handles complaints involving electricity, gas, and communications services.
-
Phone:
(800) 649-7570 -
Address:
505 Van Ness Avenue, San Francisco, CA 94102 -
Official Website:
cpuc.ca.gov
Nonprofit & Community Recovery Organizations
These nonprofit organizations may provide additional recovery support such as cleanup assistance, housing help, financial resources, and long-term rebuilding programs.
- Reach out to these organizations if you need additional recovery help beyond your insurance claim.
Disaster Recovery Coordination
California Voluntary Organizations Active in Disaster (CalVOAD)
Coordinates nonprofit and faith-based disaster response organizations providing cleanup, recovery, and rebuilding support.
-
Phone:
Operates through member organizations statewide -
Coverage:
Statewide disaster recovery network -
Official Website:
calvoad.org
Community Resource Assistance
211 California (United Way California)
Connects residents with disaster recovery programs, housing assistance, and emergency financial resources.
-
Phone:
Dial 211 -
Coverage:
Statewide referral network -
Official Website:
211ca.org
Emergency Shelter & Disaster Relief
American Red Cross – California Region
Provides emergency shelter, disaster relief assistance, and recovery support following major disasters.
-
Phone:
(800) 733-2767 -
Coverage:
Multiple regional offices across California -
Official Website:
redcross.org/local/california.html
Long-Term Disaster Rebuilding
SBP (St. Bernard Project)
Nonprofit focused on long-term disaster rebuilding, homeowner recovery assistance, and resilience programs.
-
Phone:
(504) 324-7034 -
California Programs:
Active in wildfire and disaster recovery areas -
Official Website:
sbpusa.org
Faith-Based Disaster Assistance
Catholic Charities of California
Provides disaster relief services, housing assistance, emergency aid, and recovery case management.
-
Phone:
Operates through regional Catholic Charities offices -
Coverage:
Statewide network of local agencies -
Official Website:
catholiccharitiesca.org
Disaster Cleanup & Volunteer Support
Samaritan’s Purse Disaster Relief
Provides volunteer cleanup assistance and rebuilding support following disasters.
-
Phone:
(828) 262-1980 -
Coverage:
Deploys to disaster-affected California communities -
Official Website:
samaritanspurse.org
Long-Term Disaster Rebuilding
Habitat for Humanity California
Supports disaster rebuilding efforts, home repair programs, and affordable housing recovery through local Habitat affiliates across California.
-
Phone:
(916) 642-5056 -
Coverage:
Local affiliates statewide -
Official Website:
habitatca.org - Find Your Local Habitat Affiliate
Florida State
Disaster & Claim Resources
Florida agencies that help homeowners with insurance claims, disaster recovery programs, contractor licensing, and consumer protection following major storm events.
- Contact these agencies if your insurance claim does not cover all disaster-related expenses.
State Government Agencies
Insurance & Claim Assistance
Florida Department of Financial Services – Division of Consumer Services
Get help with claim delays, denials, underpayments, and insurance complaints.
-
Phone:
(877) 693-5236 (Florida)
(850) 413-3089 (Out-of-State) -
Address:
200 East Gaines Street, Tallahassee, FL 32399 -
Official Website:
myfloridacfo.com
Insurance Regulation & Consumer Protection
Florida Office of Insurance Regulation
Regulates insurance companies and monitors industry compliance and financial practices.
-
Phone:
(850) 413-3140 -
Address:
200 East Gaines Street, Tallahassee, FL 32399 -
Official Website:
floir.com
Disaster Response & Recovery
Florida Division of Emergency Management
Coordinates statewide disaster response, recovery programs, and emergency resources.
-
Phone:
(850) 815-4000 -
Address:
2555 Shumard Oak Blvd, Tallahassee, FL 32399 -
Official Website:
floridadisaster.org
Housing & Recovery Assistance
Florida Housing Finance Corporation
Provides housing recovery programs and disaster housing assistance resources.
-
Phone:
(850) 488-4197 -
Address:
227 North Bronough Street, Tallahassee, FL 32301 -
Official Website:
floridahousing.org
Contractor Licensing & Complaints
Florida Department of Business & Professional Regulation (DBPR)
Verify contractor licenses and file complaints regarding repair work or fraud.
-
Phone:
(850) 487-1395 -
Address:
2601 Blair Stone Road, Tallahassee, FL 32399 -
Official Website:
myfloridalicense.com
Consumer Protection
Florida Attorney General – Consumer Protection Division
Report scams, fraud, price gouging, and unfair business practices after disasters.
-
Phone:
(866) 966-7226 -
Address:
PL-01 The Capitol, Tallahassee, FL 32399 -
Official Website:
myfloridalegal.com
Disaster Financial Assistance
Florida Department of Children & Families – Emergency Services
Provides emergency financial assistance and crisis support programs.
-
Phone:
(850) 300-4323 -
Address:
1317 Winewood Blvd, Tallahassee, FL 32399 -
Official Website:
myflfamilies.com
Nonprofit & Community Recovery Organizations
These nonprofit organizations may provide additional recovery support such as cleanup assistance, housing help, financial resources, and long-term rebuilding programs.
- Reach out to these organizations if you need additional recovery help beyond your insurance claim.
Disaster Recovery Coordination
Florida Voluntary Organizations Active in Disaster (Florida VOAD)
Coordinates nonprofit and faith-based organizations that provide disaster cleanup, recovery, and rebuilding assistance.
-
Phone:
Operates through member organizations statewide -
Coverage:
Statewide disaster recovery network -
Official Website:
flvoad.org
Community Resource Assistance
211 Florida (United Way Florida)
Connects residents with disaster recovery programs, housing help, and emergency financial assistance.
-
Phone:
Dial 211 -
Coverage:
Statewide referral network -
Official Website:
211florida.org
Emergency Shelter & Disaster Relief
American Red Cross – Florida Region
Provides emergency shelter, food assistance, and disaster recovery support following hurricanes and storms.
-
Phone:
(800) 733-2767 -
Coverage:
Multiple regional offices across Florida -
Official Website:
redcross.org/local/florida.html
Long-Term Disaster Rebuilding
SBP (St. Bernard Project)
Provides long-term disaster rebuilding assistance and homeowner recovery programs.
-
Phone:
(504) 324-7034 -
Florida Programs:
Active in hurricane recovery areas -
Official Website:
sbpusa.org
Faith-Based Disaster Assistance
Catholic Charities of Florida
Provides disaster relief services, emergency financial assistance, and housing recovery support.
-
Phone:
Operates through regional Catholic Charities offices -
Coverage:
Statewide network of local agencies -
Official Website:
catholiccharitiesca.org
Disaster Cleanup & Volunteer Support
Samaritan’s Purse Disaster Relief
Provides volunteer cleanup assistance and rebuilding support after hurricanes.
-
Phone:
(828) 262-1980 -
Coverage:
Deploys to disaster-affected Florida communities -
Official Website:
samaritanspurse.org
Georgia State
Disaster & Claim Resources
Georgia agencies that help homeowners with insurance claim assistance, disaster recovery programs, contractor licensing, and consumer protection following major storm events.
- Contact these agencies if your insurance claim does not cover all disaster-related expenses.
State Government Agencies
Insurance & Claim Assistance
Georgia Office of Commissioner of Insurance & Safety Fire
Get help with insurance complaints, claim delays, denials, and consumer insurance questions.
-
Phone:
(800) 656-2298 -
Address:
2 Martin Luther King Jr Dr SE, West Tower, Suite 702, Atlanta, GA 30334 -
Official Website:
oci.georgia.gov
Disaster Response & Recovery
Georgia Emergency Management & Homeland Security Agency (GEMA/HS)
Coordinates disaster preparedness, response, and recovery programs across Georgia.
-
Phone:
(404) 635-7000 -
Address:
11 Andrew Young International Blvd NW, Atlanta, GA 30303 -
Official Website:
gema.georgia.gov
Housing & Recovery Assistance
Georgia Department of Community Affairs (DCA)
Provides disaster housing assistance, community recovery programs, and homeowner rebuilding resources.
-
Phone:
(404) 679-4940 -
Address:
60 Executive Park South NE, Atlanta, GA 30329 -
Official Website:
dca.ga.gov
Contractor Licensing & Complaints
Georgia Secretary of State – Professional Licensing Boards Division
Verify contractor licenses and report licensing violations or professional complaints.
-
Phone:
(478) 207-2440 -
Address:
37 Coliseum Drive, Macon, GA 31217 -
Official Website:
sos.ga.gov/licensing
Consumer Protection
Georgia Attorney General – Consumer Protection Division
Report scams, fraud, price gouging, and unfair business practices following disasters.
-
Phone:
(404) 651-8600 -
Address:
2 Martin Luther King Jr Dr SE, Suite 356, Atlanta, GA 30334 -
Official Website:
consumer.georgia.gov
Disaster Financial Assistance
Georgia Department of Human Services – Disaster Assistance Programs
Provides emergency assistance and financial support programs for affected residents.
-
Phone:
(877) 423-4746 -
Address:
2 Peachtree Street NW, Atlanta, GA 30303 -
Official Website:
dhs.georgia.gov
Nonprofit & Community Recovery Organizations
These nonprofit organizations may provide additional recovery support such as cleanup assistance, housing help, financial resources, and long-term rebuilding programs.
- Reach out to these organizations if you need additional recovery help beyond your insurance claim.
Disaster Recovery Coordination
Georgia Voluntary Organizations Active in Disaster (Georgia VOAD)
Coordinates nonprofit and faith-based organizations providing disaster cleanup, recovery assistance, and long-term rebuilding support.
-
Phone:
Operates through member organizations statewide -
Coverage:
Statewide disaster recovery network -
Official Website:
voadga.org
Community Resource Assistance
211 Georgia (United Way of Greater Atlanta)
Connects residents with disaster recovery resources, emergency housing assistance, and financial help programs.
-
Phone:
Dial 211 -
Coverage:
Statewide referral network -
Official Website:
211online.unitedwayatlanta.org
Emergency Shelter & Disaster Relief
American Red Cross – Georgia Region
Provides emergency shelter, food assistance, and disaster recovery support after storms.
-
Phone:
(800) 733-2767 -
Coverage:
Multiple regional offices across Florida -
Official Website:
redcross.org/local/georgia.html
Faith-Based Disaster Assistance
Catholic Charities Atlanta
Provides disaster relief, housing assistance, emergency financial help, and recovery support.
-
Phone:
(404) 920-7745 -
Address:
2305 Parklake Drive NE, Atlanta, GA 30345 -
Official Website:
catholiccharitiesatlanta.org
Disaster Cleanup & Volunteer Support
Samaritan’s Purse Disaster Relief
Provides volunteer cleanup assistance and rebuilding support following disasters.
-
Phone:
(828) 262-1980 -
Coverage:
Deploys to disaster-affected Georgia communities -
Official Website:
samaritanspurse.org
Long-Term Disaster Rebuilding
Habitat for Humanity – Georgia Disaster Response
Supports rebuilding efforts and housing recovery programs after disasters.
-
Phone:
(800) 422-4828 -
Coverage:
Local affiliates statewide -
Official Website:
habitat.org
Illinois State
Disaster & Claim Resources
State Government Agencies
Illinois agencies that help homeowners with insurance claims, disaster recovery programs, contractor licensing, and consumer protection following major storm events.
- Contact these agencies if your insurance claim does not cover all disaster-related expenses.
Insurance & Claim Assistance
Illinois Department of Insurance
Get help with claim delays, denials, underpayments, and insurance complaints.
-
Phone:
(866) 445-5364 -
Address:
320 W. Washington St., Springfield, IL 62767 -
Official Website:
insurance.illinois.gov
Disaster Response & Recovery
Illinois Emergency Management Agency & Office of Homeland Security (IEMA-OHS)
Coordinates disaster preparedness, response, and statewide recovery programs.
-
Phone:
(217) 782-2700 -
Address:
2200 S. Dirksen Parkway, Springfield, IL 62703 -
Official Website:
iema.illinois.gov
Housing & Recovery Assistance
Illinois Housing Development Authority (IHDA)
Provides housing recovery programs, rebuilding assistance, and homeowner recovery resources.
-
Phone:
(312) 836-5200 -
Address:
111 East Wacker Drive, Suite 1000, Chicago, IL 60601 -
Official Website:
ihda.org
Contractor Licensing & Complaints
Illinois Department of Financial & Professional Regulation (IDFPR)
Verify professional licenses and file complaints about contractors or regulated trades.
-
Phone:
(888) 473-4858 -
Address:
Chicago Office
555 W. Monroe Street, 5th Floor, Chicago, IL 60661
Springfield Office
320 W. Washington Street, 3rd Floor, Springfield, IL 62786 -
Official Website:
idfpr.illinois.gov
Consumer Protection
Illinois Attorney General – Consumer Fraud Bureau
Report scams, price gouging, fraud, and unfair business practices after disasters.
-
Phone:
(404) 651-8600 -
Address:
500 S. Second Street, Springfield, IL 62701 -
Official Website:
illinoisattorneygeneral.gov
Financial Assistance Programs
Illinois Department of Human Services (IDHS)
Provides emergency assistance and financial support programs for residents facing hardship after disasters.
-
Phone:
(800) 843-6154 -
Address:
401 South Clinton Street, Chicago, IL 60607 -
Official Website:
dhs.state.il.us
Nonprofit & Community Recovery Organizations
These nonprofit organizations may provide additional recovery support such as cleanup assistance, housing help, financial resources, and long-term rebuilding programs.
- Reach out to these organizations if you need additional recovery help beyond your insurance claim.
Disaster Recovery Coordination
Illinois Voluntary Organizations Active in Disaster (Illinois VOAD)
Coordinates nonprofit and faith-based disaster response organizations providing cleanup, recovery assistance, and long-term rebuilding support.
-
Phone:
Operates through member organizations statewide -
Coverage:
Statewide disaster recovery network -
Official Website:
illinoisvoad.org
Community Resource Assistance
211 Illinois (United Way Illinois)
Connects residents with disaster recovery programs, emergency housing assistance, and financial help resources.
-
Phone:
Dial 211 -
Coverage:
Statewide referral network -
Official Website:
211illinois.org
Emergency Shelter & Disaster Relief
American Red Cross – Illinois Region
Provides emergency shelter, food assistance, and disaster recovery support after severe storms and disasters.
-
Phone:
(800) 733-2767 -
Coverage:
Multiple regional offices across Florida -
Official Website:
redcross.org/local/illinois.html
Faith-Based Disaster Assistance
Catholic Charities of Illinois
Provides disaster relief, emergency financial assistance, housing support, and recovery services.
-
Phone:
(312) 655-7700 -
Address:
721 North LaSalle Street, Chicago, IL 60654 -
Official Website:
catholiccharities.net
Disaster Cleanup & Volunteer Support
Samaritan’s Purse Disaster Relief
Provides volunteer cleanup assistance and rebuilding support following disasters.
-
Phone:
(828) 262-1980 -
Coverage:
Deploys to disaster-affected Illinois communities -
Official Website:
samaritanspurse.org
Long-Term Disaster Rebuilding
Habitat for Humanity – Illinois
Supports rebuilding efforts and housing recovery programs after disasters.
-
Phone:
(800) 422-4828 -
Coverage:
Local affiliates statewide -
Official Website:
habitat.org
Nevada State
Disaster & Claim Resources
State Government Agencies
Nevada agencies that help homeowners with insurance claims, disaster recovery programs, contractor licensing, and consumer protection following major storm events.
- Contact these agencies if your insurance claim does not cover all disaster-related expenses.
Insurance & Claim Assistance
Nevada Division of Insurance
Get help with insurance claim delays, denials, underpayments, and consumer complaints.
-
Phone:
(888) 872-3234 (Toll-Free)
(702) 486-4009 (Las Vegas) -
Address:
Carson Office
1818 E. College Pkwy, Suite 103, Carson City, NV 89706
Las Vegas Office:
3300 W. Sahara Ave., Suite 275, Las Vegas, NV 89102 -
Official Website:
doi.nv.gov
Disaster Response & Recovery
Nevada Office of Emergency Management & Homeland Security (OEM)
Coordinates disaster preparedness, emergency response, and statewide recovery programs.
-
Phone:
(775) 687-0300 -
Address:
2478 Fairview Drive, Carson City, NV 89701 -
Official Website:
dem.nv.gov
Housing & Recovery Assistance
Nevada Housing Division
Provides housing recovery programs, homeowner assistance, and community rebuilding resources.
-
Phone:
(775) 687-2240 -
Address:
1830 College Parkway, Suite 200, Carson City, NV 89706 -
Official Website:
housing.nv.gov
Contractor Licensing & Complaints
Nevada State Contractors Board (NSCB)
Verify contractor licenses and file complaints regarding repairs or construction disputes.
-
Phone:
(775) 688-1141 -
Address:
5390 Kietzke Lane, Suite 102, Reno, NV 89511 -
Official Website:
nscb.nv.gov
Consumer Protection
Nevada Attorney General – Bureau of Consumer Protection
Report fraud, scams, and unfair business practices following disasters.
-
Phone:
(775) 684-1100 -
Address:
100 North Carson Street, Carson City, NV 89701 -
Official Website:
ag.nv.gov
Financial Assistance Programs
Nevada Department of Health & Human Services
Provides emergency assistance and support programs for residents affected by disasters.
-
Phone:
(775) 684-4000 -
Address:
4126 Technology Way, Carson City, NV 89706 -
Official Website:
dhhs.nv.gov
Nonprofit & Community Recovery Organizations
These nonprofit organizations may provide additional recovery support such as cleanup assistance, housing help, financial resources, and long-term rebuilding programs.
- Reach out to these organizations if you need additional recovery help beyond your insurance claim.
Disaster Recovery Coordination
Nevada Voluntary Organizations Active in Disaster (Nevada VOAD)
Coordinates nonprofit and faith-based organizations that provide disaster cleanup, recovery assistance, and long-term rebuilding support.
-
Phone:
Operates through member organizations statewide -
Coverage:
Statewide disaster recovery network -
Official Website:
nevadavoad.org
Community Resource Assistance
Nevada 211 (United Way of Southern Nevada)
Connects residents with disaster recovery resources, emergency housing help, and financial assistance programs.
-
Phone:
Dial 211 -
Coverage:
Statewide referral network -
Official Website:
nevada211.org
Emergency Shelter & Disaster Relief
American Red Cross – Nevada Region
Provides emergency shelter, disaster relief services, and recovery support following disasters.
-
Phone:
(800) 733-2767 -
Coverage:
Multiple regional offices across Florida -
Official Website:
redcross.org/local/nevada.html
Faith-Based Disaster Assistance
Catholic Charities of Southern Nevada
Provides emergency assistance, housing help, food programs, and disaster recovery services.
-
Phone:
(702) 385-2662 -
Address:
1501 Las Vegas Blvd North, Las Vegas, NV 89101 -
Official Website:
catholiccharities.com
Disaster Cleanup & Volunteer Support
Samaritan’s Purse Disaster Relief
Provides volunteer cleanup assistance and rebuilding support following disasters.
-
Phone:
(828) 262-1980 -
Coverage:
Deploys to disaster-affected Nevada communities -
Official Website:
samaritanspurse.org
Long-Term Disaster Rebuilding
Habitat for Humanity – Nevada
Supports rebuilding efforts and housing recovery programs following disasters.
-
Phone:
(800) 422-4828 -
Coverage:
Local affiliates statewide -
Official Website:
habitat.org
Texas State
Disaster & Claim Resources
Texas agencies that help homeowners with insurance claims, disaster recovery programs, contractor licensing, and consumer protection following major storm events.
- Contact these agencies if your insurance claim does not cover all disaster-related expenses.
State Government Agencies
Insurance & Claim Assistance
Texas Department of Insurance
Get help with claim disputes, delays, denials, or insurance complaints.
-
Phone:
(800) 252-3439 -
Address:
1601 Congress Avenue, Austin, TX 78701 -
Official Website:
tdi.texas.gov
Disaster Response & Recovery
Texas Division of Emergency Management (TDEM)
Coordinates statewide disaster response, preparedness, and recovery programs.
-
Phone:
(512) 424-2138 -
Address:
9205 N. Lamar Blvd, Austin, TX 78753 -
Official Website:
tdem.texas.gov
Housing & Recovery Assistance
Texas Department of Housing & Community Affairs (TDHCA)
Provides housing recovery programs, disaster rebuilding assistance, and homeowner support resources.
-
Phone:
(512) 475-3800 -
Address:
221 East 11th Street, Austin, TX 78701 -
Official Website:
tdhca.state.tx.us
Contractor Licensing & Complaints
Texas Department of Licensing & Regulation (TDLR)
Verify licenses and file complaints about contractors and regulated trades.
-
Phone:
(512) 463-6599
(800) 803-9202 -
Mailing Address:
PO Box 12157, Austin, TX 78711 -
Official Website:
tdlr.texas.gov
Consumer Protection
Office of the Attorney General of Texas – Consumer Protection Division
Report fraud, price gouging, scams, and unfair business practices after disasters.
-
Phone:
(800) 621-0508 -
Mailing Address:
PO Box 12548, Austin, TX 78711 -
Official Website:
texasattorneygeneral.gov
Financial Assistance Programs
Texas Health & Human Services (HHS)
Provides emergency assistance programs and financial support resources for affected residents.
-
Phone:
(877) 541-7905 -
Address:
4601 W Guadalupe Street, Austin, TX 78751 -
Official Website:
hhs.texas.gov
Nonprofit & Community Recovery Organizations
These nonprofit organizations may provide additional recovery support such as cleanup assistance, housing help, financial resources, and long-term rebuilding programs.
- Reach out to these organizations if you need additional recovery help beyond your insurance claim.
Disaster Recovery & Volunteer Support
Texas Voluntary Organizations Active in Disaster (Texas VOAD)
Coordinates nonprofit and faith-based disaster response groups providing cleanup, rebuilding, and recovery support.
-
Phone:
(512) 806-8755 -
Address:
Operates statewide through partner organizations -
Official Website:
txvoad.org
Disaster Relief & Emergency Assistance
Catholic Charities of Texas
Provides disaster relief, emergency financial assistance, housing support, and recovery case management.
-
Service Areas:
Local offices varies by city – Houston, Dallas, San Antonio -
Official Website:
(national parent website – Texas offices vary)
catholiccharitiesusa.org
Disaster Cleanup & Rebuilding Assistance
Samaritan’s Purse Disaster Relief
Provides volunteer cleanup, debris removal, and rebuilding assistance following storms and disasters.
-
Phone:
(828) 262-1980 -
Address:
Pop-up disaster response locations in affected Texas communities -
Official Website:
samaritanspurse.org
Disaster Recovery & Community Support
United Way of Texas (2-1-1 Texas)
Connects residents to disaster recovery resources, emergency housing help, and financial assistance programs.
-
Phone:
Dial 211 -
Coverage:
Statewide referral network -
Official Website:
211texas.org
Disaster Recovery & Long-Term Rebuilding
SBP (St. Bernard Project)
Nonprofit focused on long-term disaster rebuilding and homeowner recovery assistance.
-
Phone:
(504) 324-7034 -
Texas Programs:
Houston and disaster-affected regions -
Official Website:
sbpusa.org
Long-Term Disaster Rebuilding
Habitat for Humanity Texas
Supports disaster rebuilding efforts, affordable housing recovery programs, and community rebuilding initiatives through local Habitat affiliates across Texas.
-
Phone:
(512) 523-5725 -
Coverage:
Local affiliates statewide -
Official Website:
habitattexas.org - Find Your Local Texas Habitat Affiliate
Free Downloads to Keep You on Track
Printable checklists and guides to help you stay organized.
Storm Damage Photo Checklist
A quick checklist to help you document storm damage correctly and protect your insurance claim.
Storm Damage Insurance Claim Timeline
An easy-to-follow timeline showing key steps and deadlines in the storm insurance claim process.
Why Storm Damage Claims Get Stuck
Learn the common reasons storm damage claims are delayed or denied—and how to avoid them.
Do I Need an Attorney for My Storm Damage Claim
A simple guide to help you decide if legal help is necessary for your storm damage claim.
Get Photo Checklist
Get all the checklists you need to navigate your Storm insurance claim successfully.
100% free