Texas Claims Guide
Texas Hail Damage Help
A free, simple resource center to help you handle hail damage in Texas—step by step.
- Built from official storm + insurance resources
- Plain words, clear steps, no fluff
- Updated often as rules and programs change
"Every Texas homeowner deserves fair treatment from their insurance company."
What to Do First
1
Make it safe. Stay away from down lines.
2
Stop more damage. Use a tarp if you can do it safely.
3
Take photos and video right away.
4
Write down dates and times.
5
Call your insurance company and ask for a claim number.
Texas hail proof tips
- Take photos of dents, bruises, broken edges
- Show damage from far away and close up
- Save hail reports if you have them (date + location)
What to Photograph
Take these photos as soon as it’s safe. They help prove what happened.
Roof (all sides)
Gutters, downspouts, vents
Window screens, AC fins, exterior paint
Inside water stains (ceiling, walls)
Any broken items outside
Free Downloads to Keep You on Track
Storm Damage Photo Checklist
A quick checklist to help you document storm damage correctly and protect your insurance claim.
Storm Damage Insurance Claim Timeline
An easy-to-follow timeline showing key steps and deadlines in the storm insurance claim process.
Why Storm Damage Claims Get Stuck
Learn the common reasons storm damage claims are delayed or denied—and how to avoid them.
Do I Need an Attorney for My Storm Damage Claim
A simple guide to help you decide if legal help is necessary for your storm damage claim.
Texas hail damage articles
In-depth guides and resources for Texas homeowners.
FAQs
Quick answers to common Texas hail damage questions.
Do I have to fix it right away?
Fix safety issues first. Document before big repairs.
Should I sign a contractor paper at the door?
What if the adjuster says no?
Get the Texas hail checklist (free)
We’ll send a short checklist + official resource links so you don’t miss steps.
Helpful Resources
Texas Department of Insurance (claims help + complaints)
- Phone: (800) 252-3439
- Address: 1601 Congress Avenue, Austin, TX 78701
Texas Division of Emergency Management
- Phone: (512) 424-2138
- Address: 9205 N. Lamar Blvd., Austin, TX 78753
Office of the Attorney General of Texas (consumer protection)
- Consumer hotline: (800) 621-0508
- Mailing address: PO Box 12548, Austin, TX 78711-2548
- Delivery address: 300 W. 15th Street, Austin, TX 78701
Texas Department of Licensing and Regulation (license checks + complaints for regulated trades)
- Phones: (512) 463-6599 | (800) 803-9202
- Main office: 920 Colorado St., Austin, TX 78701
- Mailing: PO Box 12157, Austin, TX 78711
FEMA Disaster Helpline
- Phones: 1-800-621-3362 (TTY: 1-800-462-7585)
- Address: 500 C Street SW, Washington, DC 20472
Disaster assistance (apply + check status)
- Use: DisasterAssistance.gov (official FEMA portal)
U.S. Small Business Administration Disaster Assistance (loans + support)
- Phones: 1-800-659-2955 (TTY: 1-800-877-8339)
American Red Cross (shelter + supplies + reunification)
- 1-800-733-2767
- 431 18th St NW, Washington, DC 20006
211 (local help fast)
- Phone: Dial 2-1-1 (housing, food, shelters, local programs)