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State Specific & National resources to help with your storm damage claim

National Resources

FEMA Disaster Helpline

  • Phones: 1-800-621-3362 (TTY: 1-800-462-7585)
  • Address: 500 C Street SW, Washington, DC 20472

Disaster assistance (apply + check status)

  • Use: DisasterAssistance.gov (official FEMA portal)

U.S. Small Business Administration Disaster Assistance (loans + support)

  • Phones: 1-800-659-2955 (TTY: 1-800-877-8339)

American Red Cross (shelter + supplies + reunification)

  • 1-800-733-2767
  • 431 18th St NW, Washington, DC 20006

211 (local help fast)

  • Phone: Dial 2-1-1 (housing, food, shelters, local programs)

Arizona

Arizona resources to help with your storm damage claim

Arizona Department of Insurance and Financial Institutions (insurance questions + complaints)

  • Phone: (602) 364-3100
  • Address: 100 North 15th Avenue, Suite 261, Phoenix, AZ 85007-2630

Arizona Division of Emergency Management

  • Phone: (602) 267-2700
  • Address: 5636 E. McDowell Road, Phoenix, AZ 85008

Arizona Attorney General Consumer Information and Complaints

  • Phones: (602) 542-5763 (Phoenix) | (520) 628-6648 (Tucson) | (800) 352-8431 (outside metro Phoenix)
  • Address: 2005 N Central Ave, Attn: Consumer Information and Complaints, Phoenix, AZ 85004

Arizona Registrar of Contractors (verify contractor + file complaint)

  • Phones: (602) 542-1525 | (877) 692-9762
  • Address: 1700 W. Washington St., Suite 105, Phoenix, AZ 85007

Texas

Texas resources to help with your storm damage claim

Texas Department of Insurance (claims help + complaints)

  • Phone: (800) 252-3439
  • Address: 1601 Congress Avenue, Austin, TX 78701

Texas Division of Emergency Management

  • Phone: (512) 424-2138
  • Address: 9205 N. Lamar Blvd., Austin, TX 78753

Office of the Attorney General of Texas (consumer protection)

  • Consumer hotline: (800) 621-0508
  • Mailing address: PO Box 12548, Austin, TX 78711-2548
  • Delivery address: 300 W. 15th Street, Austin, TX 78701

Texas Department of Licensing and Regulation (license checks + complaints for regulated trades)

  • Phones: (512) 463-6599 | (800) 803-9202
  • Main office: 920 Colorado St., Austin, TX 78701
  • Mailing: PO Box 12157, Austin, TX 78711

Florida

Florida resources to help with your storm damage claim

Florida Department of Financial Services Division of Consumer Services (insurance help + complaints)

  • Helpline: (877) 693-5236 (FL) | (850) 413-3089 (out of state)
  • Address: 200 East Gaines Street, Tallahassee, FL 32399-0322

Florida Department of Business and Professional Regulation (license checks + complaints)

  • Phone: (850) 487-1395
  • Address: 2601 Blair Stone Road, Tallahassee, FL 32399

Florida Office of Insurance Regulation

  • Phones: (850) 413-3140
  • Address: 200 East Gaines Street, Tallahassee, FL 32399

Florida Division of Emergency Management

  • Phones: (850) 815-4000
  • Address: 2555 Shumard Oak Blvd., Tallahassee, FL 32399-2100

California

California resources to help with your storm damage claim

California Department of Insurance (consumer hotline)

  • Phone: (800) 927-4357
  • Address: 300 Capitol Mall, Suite 1700, Sacramento, CA 95814

California Governor's Office of Emergency Services

  • Phone: (916) 845-8510
  • Address: 3650 Schriever Ave, Mather, CA 95655

Contractors State License Board (verify license + file complaint)

  • Phones: (800) 321-2752
  • Address: 9821 Business Park Drive, Sacramento, CA 95827

California Department of Justice Office of the Attorney General

  • Phones: (916) 445-9555
  • Address: 1300 I Street, Sacramento, CA 95814

California

California resources to help with your storm damage claim

California Department of Insurance (consumer hotline)

  • Phone: (800) 927-4357
  • Address: 300 Capitol Mall, Suite 1700, Sacramento, CA 95814

California Governor's Office of Emergency Services

  • Phone: (916) 845-8510
  • Address: 3650 Schriever Ave, Mather, CA 95655

Contractors State License Board (verify license + file complaint)

  • Phones: (800) 321-2752
  • Address: 9821 Business Park Drive, Sacramento, CA 95827

California Department of Justice Office of the Attorney General

  • Phones: (916) 445-9555
  • Address: 1300 I Street, Sacramento, CA 95814

Georgia

Georgia resources to help with your storm damage claim

Georgia Office of Commissioner of Insurance and Safety Fire

  • Phone: (800) 656-2298
  • Address: 2 Martin Luther King Jr Dr SE, West Tower, Suite 702, Atlanta, GA 30334

Georgia Emergency Management and Homeland Security Agency

  • Phone: (404) 635-7000
  • Address: 11 Andrew Young International Blvd NW, Atlanta, GA 30303

Georgia Attorney General Consumer Protection Division

  • Phones: (404) 651-8600
  • Address: 2 Martin Luther King Jr Dr SE, Suite 356, Atlanta, GA 30334

Georgia Secretary of State Professional Licensing Boards

  • Phones: (478) 207-2440
  • Address: 237 Coliseum Drive, Macon, GA 31217

Illinois

Illinois resources to help with your storm damage claim

Illinois Department of Insurance

  • Phone: (866) 445-5364
  • Address: 320 W. Washington St., Springfield, IL 62767

Illinois Emergency Management Agency and Office of Homeland Security

  • Phone: (217) 782-2700
  • Address: 2200 S. Dirksen Parkway, Springfield, IL 62703

Illinois Attorney General Consumer Fraud Bureau

  • Phones: (800) 386-5438
  • Address: 500 S. Second Street, Springfield, IL 62701

Illinois Department of Financial and Professional Regulation

  • Phones: (888) 473-4858
  • Chicago: 555 W. Monroe Street, 5th Floor, Chicago, IL 60661
  • Springfield: 320 W. Washington Street, 3rd Floor, Springfield, IL 62786

Illinois

Illinois resources to help with your storm damage claim

Illinois Department of Insurance

  • Phone: (866) 445-5364
  • Address: 320 W. Washington St., Springfield, IL 62767

Illinois Emergency Management Agency and Office of Homeland Security

  • Phone: (217) 782-2700
  • Address: 2200 S. Dirksen Parkway, Springfield, IL 62703

Illinois Attorney General Consumer Fraud Bureau

  • Phones: (800) 386-5438
  • Address: 500 S. Second Street, Springfield, IL 62701

Illinois Department of Financial and Professional Regulation

  • Phones: (888) 473-4858
  • Chicago: 555 W. Monroe Street, 5th Floor, Chicago, IL 60661
  • Springfield: 320 W. Washington Street, 3rd Floor, Springfield, IL 62786

Nevada

Nevada resources to help with your storm damage claim

Nevada Division of Insurance

  • Toll-free: (888) 872-3234
  • Carson City: (775) 687-0700, 1818 E. College Pkwy., Suite 103, Carson City, NV 89706
  • Las Vegas: (702) 486-4009, 3300 W. Sahara Ave., Suite 275, Las Vegas, NV 89102

Nevada Office of Emergency Management and Homeland Security

  • Main line: (775) 687-0300
  • Address: 2478 Fairview Drive, Carson City, NV 89701

Nevada State Contractors Board

  • Phone: (775) 688-1141
  • Address: 5390 Kietzke Lane, Suite 102, Reno, NV 89511

Nevada Attorney General's Office

  • Carson City: (775) 684-1100, 100 North Carson Street, Carson City, NV 89701-4717

Free Downloads to Keep You on Track

Printable checklists and guides to help you stay organized.

Storm Damage Photo Checklist

A quick checklist to help you document storm damage correctly and protect your insurance claim.

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Storm Damage Insurance Claim Timeline

An easy-to-follow timeline showing key steps and deadlines in the storm insurance claim process.

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Why Storm Damage Claims Get Stuck

Learn the common reasons storm damage claims are delayed or denied—and how to avoid them.

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Do I Need an Attorney for My Storm Damage Claim

A simple guide to help you decide if legal help is necessary for your storm damage claim.

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Storm Damage Photo Checklist

Storm Damage Insurance Claim Timeline

Why Storm Damage Claims Get Stuck

Do I Need an Attorney for My Storm Damage Claim